Emergency Call out Welling
Lockmaster1
Had an emergency call out today by an old lady in her 90s. Arrived on site within 20 minutes .She showed me what was wrong with the door.
It was an old aluminium door with a Union 2 boat and latch system . It has been discontinued for quite a number of years. I spent 20 minutes working on the door. When I finished the door it was working near enough good as new. Told the lady it was all done .She checked it was working ,she was very happy . When I showed her the invoice she told me she will not be paying it as it is a council house.
I tried to explain to her that I do not work for the council. she told me when she rang the council up they told her to get a sub contractor to do the work . I wasn’t going to argue with her must put this one down to experience .One extra step towards the Pearly Gates.